At 3DTRIXS, we are committed to providing exceptional service and delivering high-quality video productions to our clients. This Delivery Policy outlines the terms and conditions governing the delivery of our services.
1. Service Delivery Timeframes:
Service delivery times may vary depending on the scope and complexity of the project, as well as the agreed-upon timeline between 3DTRIXS and the client.
We strive to complete and deliver projects within the mutually agreed-upon timeframe specified in the project contract or agreement.
2. Communication and Collaboration:
Effective communication and collaboration between 3DTRIXS and the client are essential for ensuring timely delivery and meeting project milestones.
We will provide regular updates on the progress of the project and seek feedback from the client to ensure alignment with their expectations.
3. Delivery Acceptance:
Upon completion of the video production project, we will deliver the final product to the client for review and approval.
The client is responsible for reviewing the deliverables and providing feedback or approval within the specified timeframe outlined in the project agreement.
4. Revisions and Modifications:
If revisions or modifications are requested by the client after the initial delivery, we will work diligently to address their feedback and make necessary adjustments.
Any additional revisions beyond the scope of the original project agreement may incur additional fees or require a separate agreement.
5. Client Satisfaction:
Our priority is client satisfaction, and we strive to deliver video productions that meet or exceed our clients’ expectations.
If the client is not satisfied with the delivered product, we will work closely with them to understand their concerns and make every effort to rectify the situation.
6. Contact Us:
If you have any questions or concerns regarding our Delivery Policy or the delivery of your project, please contact our customer service team at info@3dtris.com/+91 96061 00233
7. Policy Updates:
We reserve the right to modify or update this Delivery Policy at any time without prior notice. Please review this page periodically for any changes.
Thank you for choosing 3DTRIXS for your video production needs. We look forward to delivering outstanding results that exceed your expectations.